Medical Assistant, Urology

Patient Care

Prepares patients for examinations and treatments.

Records patient medical histories and vital signs.

Assists physicians during physical examinations.

Clinical Support

Administers medications and treatments under supervision.

Collects and prepares laboratory specimens.

Performs basic laboratory tests.

Administrative Duties

Schedules patient appointments and manages appointment software.

Maintains cleanliness and sanitation in examination rooms.

Handles patient inquiries, billing, and insurance verification.

Equipment Management

Operates and maintains medical equipment.

Orders and maintains medical supplies.

Ensures proper sterilization of instruments

Marginal or Periodic Functions

Conducts periodic inventory checks.

Restocks supplies as needed.

Patient Education

Provides education and support to patients regarding health conditions.

Instructs patients on medication and dietary plans.

Documentation

Assists with updating electronic health records (EHR).

Supports documentation for quality improvement initiatives

Knowledge, Skills, and Abilities

Customer Focus Skilled : Anticipates and meets the needs of patients and healthcare providers.

Effective Behaviors : Actively listens to patient concerns, provides timely responses, and ensures patient satisfaction.

Technical Skills Skilled : Proficient in using medical equipment and performing clinical procedures.

Effective Behaviors : Accurately measures vital signs, administers injections, and performs EKGs.

Interpersonal Skills Skilled : Builds strong relationships with patients and healthcare team members.

Effective Behaviors : Communicates effectively, collaborates with colleagues, and provides emotional support to patients.

Time Management Skilled : Efficiently manages multiple tasks and prioritizes workload.

Effective Behaviors : Schedules appointments, manages patient flow, and completes tasks within deadlines.

Adaptability Skilled : Adjusts to changing environments and patient needs.

Effective Behaviors : Responds to emergencies, adapts to new protocols, and remains calm under pressure