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Service Asset Configuration Management (SACM)GDIT • AFB, MacDill, FL, USA
Service Asset Configuration Management (SACM)

Service Asset Configuration Management (SACM)

GDIT • AFB, MacDill, FL, USA
30+ days ago
Job type
  • Full-time
Job description

Job Description:

Configuration Manager

Service Asset Configuration Management (SACM)

Tampa, FL

TS/SCI level security clearance is required (must be active/current)

Responsibilities:

  • Accountable for ensuring SACM is delivered in line with the defined policy, processes, and procedures.

  • Identify process improvements and resolve processes with stakeholders

  • Investigate root cause analysis to continuously improve data accuracy.

  • Prepare and share reports on CMDB statistical information and the delivery of Dashboards.

  • Ensure Configuration Items (Cis) are identified, baselined, and maintained and changes to them are controlled.

  • Manage and account for assets by protecting the integrity of CIs.

  • Maintain accurate configuration information on all Configuration item services.

  • Create and maintain asset purchase requirements with the use of Purchase Requests and Purchase Orders.

  • Coordinate with the Project Support facility (PSF) for incoming and outgoing configuration items through Remedy.

  • Maintain the approved hardware/software list for all authorized software and hardware.

  • Implement and maintain a Configuration Management Database (CMDB) that contains details of the CIs throughout their life cycle and that provides accurate information to support all the other service management processes.

  • Develop and control a naming convention process for hardware on the operational networks.

  • Schedule audits against the CMDB to verify the data remains current and accurate (CMDB Reconciliation).

Basic Qualifications:

  • Experience in working with inventory discovery tools and infrastructure management tools used to provide asset inventory.

  • General understanding of procurement, delivery, and governance of IT services.

  • Must have quality documentation and report writing ability and experience (general MS Office Suite skills).

  • Must have general management skills (Time management and Communication Skills).

  • Attention to detail and analytical problem-solving abilities.

  • Flexible and able to cope with fast-paced moving environment.

  • Excellent communications and relationship management skills including cross-functional IT teams.

  • TS/SCI level security clearance is required (must be active/current)

Preferred:

  • ITIL® V4 certified

  • BMC Remedy or Service Now experience

Experience:

  • 3-5 years of IT Asset Management and Configuration Management experience.

  • 3-5 years of experience managing meetings and facilitation skills

  • 3-5 years of excellent documentation and report writing abilities and experience.

  • 3-5 years of experience working in a process driven organization, preferably an ITIL-aligned Service Management organization.


Education:

  • Bachelor’s degree in a technology or business-related field.

GDIT IS YOUR PLACE:
● 401K with company match.
● Comprehensive health and wellness packages.
● Internal mobility team dedicated to helping you own your career.
● Professional growth opportunities including paid education and certifications.
● Cutting-edge technology from which you can learn.
● Rest and recharge with paid vacation and holidays.

#gditpriority #centcomcits

The likely salary range for this position is $92,331 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB

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Service Asset Configuration Management (SACM) • AFB, MacDill, FL, USA

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