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Program Manager, Central Operations, Central Operation Experience Team

Program Manager, Central Operations, Central Operation Experience Team

Amazon.com Services LLCTempe, Arizona, USA
30+ days ago
Job type
  • Full-time
Job description

Amazon Worldwide Operations is looking for a Program Manager, Central Operations to own strategic, tactical, cross-functional projects and programs within Amazon Logistics (AMZL).

Key job responsibilities

  • Be the single-threaded owner responsible for planning, execution and delivery of defined projects
  • Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
  • Influence design and development of strategic processes
  • Manage and deliver results on complex projects across multiple organizations
  • Work with program managers and business leaders to communicate and impact critical business initiatives
  • Engage with stakeholders to provide lift and guide the team and their customers toward consensus
  • Negotiate process improvements and needed features, distinguishing between important and urgent
  • Gather and analyze data to help drive business decisions

BASIC QUALIFICATIONS

  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • 1-3 years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience working cross functionally with tech and non-tech teams
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical / IF formulas, data cleansing, array formulas, etc.)

    • PREFERRED QUALIFICATIONS

  • Demonstrated ability working in an ambiguous environment
  • Executive level written and oral communication skills
  • Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
  • Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
  • Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
  • Proven ability to influence internal / external stakeholders without authority to adopt new processes / initiatives
  • High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
  • Demonstrated success in thinking strategically and executing methodically
  • Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
  • Demonstrated experience communicating data insights to others, including use of data visualization tools
  • Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape

    • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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