Vice President, Client Partner

Vice President, Client Partner

About the Company

Thriving marketing & advertising agency

Industry

Marketing and Advertising

Type

Privately Held, Private Equity-backed

Founded

2012

Employees

10,001+

Categories

• Marketing & Advertising
• Public Relations
• Communications
• B2B
• Advertising
• Australia
• Books
• Finance
• Full Service
• Journalism
• Melbourne
• Newspapers
• None
• Religion and Spirituality
• Sydney
• Advertising Agencies
• Design
• Graphic Design
• Consulting & Professional Services

Specialties

About the Role

The Company is seeking a VP, Client Partner with a strong background in customer services and management, particularly within the context of experience transformation. The successful candidate will be responsible for nurturing and expanding client relationships, with a focus on driving revenue and ensuring the delivery of outcome-based solutions that align with customer business strategies. This role demands a leader with a diverse skill set, including a growth and client services mindset, operational acumen, and the ability to lead multidisciplinary teams in a matrixed environment. The VP, Client Partner will be expected to have a deep understanding of customer experience capabilities, marketing technology, and be adept at presenting new strategies to solve client challenges.

Applicants for the VP, Client Partner position at the company should hold a Bachelor's degree and have a minimum of 10 years' experience in customer services or management, with at least 5 years in a growth function within digital marketing. The role requires a candidate with a strong background in customer experience, CRM, and multichannel marketing, as well as the ability to lead both internal and client teams. Business acumen, including the ability to manage budgets and forecasts, is essential. The ideal candidate will be entrepreneurial, customer-centric, and have a proven track record of cultivating enduring client relationships. The role is pivotal in the company's mission to innovate and impact, and the candidate should be prepared to be a force for good, with a commitment to sustainability and a passion for driving change.

Hiring Manager Title

EVP Senior Partner

Travel Percent

Less than 10%

Functions