Director Pricing Operations

Director of Pricing Operations

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director of Pricing Operations will lead the strategic and operational execution of our pricing initiatives, ensuring alignment with the North Star Pricing architecture and seamless integration with Salesforce.com quoting systems. This role will drive innovation through AI-enabled quoting tools, oversee the pricing technology stack, and manage the cadence and effectiveness of the Pricing Committee.

The Main Responsibilities

• Champion the implementation and evolution of the North Star Pricing architecture across business units.
• Lead the integration of pricing and quoting workflows into Salesforce.com, ensuring accuracy, efficiency, and scalability.
• Oversee the Pricing IT stack, including tools, platforms, and data infrastructure.
• Collaborate closely with IT and Data teams to ensure system reliability, performance, and alignment with enterprise architecture.
• Identify and implement AI-driven enhancements to existing quoting tools to improve speed, precision, and user experience.
• Manage the Pricing Committee cadence, including agenda setting, stakeholder engagement, and follow-up on action items.
• Partner with cross-functional teams (Sales, Finance, Product, IT) to ensure pricing strategies are effectively executed and supported.
• Build and lead a high-performing Pricing Operations team.
• Develop and mentor team members to support career growth and operational excellence.

What We Look For in a Candidate

10+ years of proven experience in pricing strategy, operations, or product management in a B2B or technology-driven environment. Strong understanding of Salesforce.com quoting systems and enterprise architecture. Experience with AI tools and their application in pricing or sales operations. Demonstrated ability to manage cross-functional initiatives and governance structures. Excellent communication, leadership, and stakeholder management skills. Bachelor's degree required; MBA or advanced degree preferred.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states : CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.