Field Service Technician

Company Description

For nearly 40 years, Visions Espresso Service has partnered with cafés, roasters, restaurants, and hospitality businesses across the United States to provide expert guidance, responsive support, and top-tier equipment from leading coffee manufacturers. Based in Seattle, Visions Espresso carries renowned brands such as La Marzocco, Kees van der Westen, Mahlkönig, and Mazzer. Our true strength lies in the relationships we build, supporting each customer with the necessary knowledge, gear, and care to excel in specialty coffee.

Role Description

This is a part to full-time, on-site role for a Field Service Technician based in Seattle, WA. Hours can be flexible, btu will typically revolve around a Monday-Friday Schedule (8am-4pm)

The Field Service Technician will be responsible for installing, maintaining, and repairing espresso machines, grinders, and other coffee equipment.

Daily tasks include :

• Diagnosing technical issues
• Provide hands-on support to customers
• Conduct routine maintenance checks, and ensuring all equipment is functioning optimally
• Guide customers on equipment operation & preventive maintenance

Benefits include :

This role begins with a standard 90-day introductory period, during which we’ll provide training, support, and regular check-ins to ensure mutual fit.

Required Skills & Abilities