Talent.com
Law Firm IT Support Analyst

Law Firm IT Support Analyst

Macpower Digital Assets EdgeDallas, TX, United States
1 day ago
Job type
  • Full-time
Job description

An Am Law 50 law firm is seeking an IT Analyst to deliver frontline technology support and innovative solutions across the firm. This individual will play a critical role in ensuring seamless technology operations, supporting end users, and contributing to firmwide IT initiatives, while maintaining the highest standards of information security and client service.

Job Location :

  • Los Angeles, CA (90071)
  • Dallas, TX (75201)

Key Responsibilities :

  • Serve as the first point of contact for IT support requests, delivering timely, high-quality solutions for software, hardware, and networking issues.
  • Support and facilitate meeting technologies, including video conferencing, client presentations, and special events.
  • Provide on-site and remote end-user support, ensuring proper escalation and resolution in coordination with IT teams.
  • Install, configure, and maintain firm-standard software, hardware, and peripherals.
  • Maintain office computers, printers, and IT asset inventory.
  • Manage and track service requests using the firm's ticketing system ( ServiceNow ).
  • Support mobile technologies ( iOS, iPadOS ) and remote access tools ( Citrix, VPN ).
  • Collaborate with firmwide IT groups on planned maintenance, outages, and project deployments.
  • Promote and enforce data security policies and compliance requirements.
  • Participate in IT projects, end-user training, and the adoption of new technologies.

    • Proficiencies :

  • Strong knowledge of Microsoft Operating Systems, Office Suite, Teams, and ServiceNow .
  • Experience with networking technologies, cabling, and data communication devices.
  • Proficiency with document management systems (iManage / Work 10) .
  • Familiarity with remote access tools (Citrix, VPN) and mobile platforms.
  • Understanding of data security best practices and project management fundamentals.

    • Basic Qualifications

  • Associate's or Bachelor's degree preferred, or equivalent work experience.
  • Minimum 3 years of experience in customer-facing IT support (hardware, software, networking).
  • Minimum 3 years of experience configuring, installing, and maintaining client operating systems and related devices.
  • Minimum 3 years of experience supporting and managing LAN, WAN, and network systems.
  • Prior experience working in a law firm is required.
  • Strong communication, problem-solving, and client-service skills.
    • Create a job alert for this search

    It Support Analyst • Dallas, TX, United States

    Related jobs
    • Promoted
    Senior Analyst - IT Support

    Senior Analyst - IT Support

    MMC CorporateAddison, TX, United States
    Full-time
    We are seeking a talented individual to join our team at MMC.This position will require the selected employee to work in the office on a full time basis five days per week.In this role, you will be...Show moreLast updated: 1 day ago
    • Promoted
    IT Technical Support Analyst

    IT Technical Support Analyst

    Consolidated Electrical DistributorsIrving, TX, United States
    Full-time
    Job title : IT Technical Support Analyst.Department : Credit & AR Systems.Summary : Consolidated Electrical Distributors (CED) is seeking a detail?driven problem solver to support our users and system...Show moreLast updated: 1 day ago
    • Promoted
    Third Party Risk Manager

    Third Party Risk Manager

    American National Bank of TexasTerrell, TX, United States
    Full-time
    The Bank's third-party vendors throughout the relationship life cycle ensuring the bank maintains an effective Third-Party Risk Management Program (TPRM) in compliance with all applicable laws, rul...Show moreLast updated: 30+ days ago
    • Promoted
    IT Support Analyst

    IT Support Analyst

    The Phoenix GroupDallas, TX, United States
    Full-time
    Responsibilities Provide courteous and professional support to end users by handling incoming requests via phone and email Log all user requests accurately and follow established escalation procedu...Show moreLast updated: 1 day ago
    • Promoted
    IT Technical Support Analyst

    IT Technical Support Analyst

    1872 ConsultingDallas, TX, United States
    Full-time
    Monday-Friday must be willing to work some OT, with hours typically from 8am-6pm OT paid at time and a half.This role will be an in-office support role, supporting a professional staff in Dallas th...Show moreLast updated: 1 day ago
    • Promoted
    IT Vendor Management Analyst

    IT Vendor Management Analyst

    Lennar HomesIrving, TX, US
    Full-time
    Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality home...Show moreLast updated: 7 days ago
    • Promoted
    IT Litigation Support

    IT Litigation Support

    Contact Government Services, LLCDallas, TX, US
    Full-time
    Employment Type : Full Time, Mid level.Department : Information Technology.Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Offic...Show moreLast updated: 27 days ago
    • Promoted
    Solutions Analyst

    Solutions Analyst

    Canon U.S.A., Inc.Irving, TX, United States
    Full-time
    The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibi...Show moreLast updated: 30+ days ago
    • Promoted
    Application Production Support Analyst

    Application Production Support Analyst

    Open Systems TechnologiesIrving, TX, US
    Full-time
    A financial firm is looking for an.Application Production Support Analyst.Duration : 5+ months (possible RTH).ABSOLUTE MUST : Unix, SQL, Python. GREAT TO HAVE : Autosys and big data.Looking for at leas...Show moreLast updated: 30+ days ago
    • Promoted
    IT Business Analyst II

    IT Business Analyst II

    Dexian - Signature ConsultantsPlano, TX, US
    Full-time
    Dexian is seeking a IT Business Analyst II for an opportunity with a client located in Plano, TX.Captures and supports delivery of business and system requirements to accomplish business goals.Some...Show moreLast updated: 2 days ago
    • Promoted
    Senior IT Compliance Analyst

    Senior IT Compliance Analyst

    Vizient, Inc.Irving, TX, United States
    Full-time
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...Show moreLast updated: 21 days ago
    • Promoted
    D365 IT Support Analyst

    D365 IT Support Analyst

    Paladin ConsultingDallas, TX, United States
    Full-time
    Education / Experience Required : .Requires advanced knowledge and experience in enterprise application support, including ERP systems such as Microsoft Dynamics 365. Provide advanced technical support ...Show moreLast updated: 1 day ago
    • Promoted
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data AnnotationRockwall, Texas
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 21 days ago
    • Promoted
    Board Certified Behavioral Analyst

    Board Certified Behavioral Analyst

    Action Behavior CentersSouthlake, TX, US
    Full-time
    APPLICATIONS ARE REVIEWED DAILY.YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.Our Patients : An intentional focus on small caseloads with a compassionate care approach. Our Culture : ABC Core Values are m...Show moreLast updated: 8 days ago
    • Promoted
    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Data AnnotationRockwall, Texas
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 21 days ago
    • Promoted
    Sales Specialist - Appliances - Day

    Sales Specialist - Appliances - Day

    LowesRoyse City, TX, US
    Part-time
    As a Sales Specialist, you will be one of the first people our customers meet.Your sales expertise can help customers find the products they need and encourage them to transform a great project ide...Show moreLast updated: 30+ days ago
    • Promoted
    Senior IT Security Analyst

    Senior IT Security Analyst

    Busey BankDallas, TX, United States
    Full-time
    The Senior IT Security Analyst is responsible for managing activities relating to monitoring and responding to security events. The analyst is responsible for monitoring application, host, and netwo...Show moreLast updated: 26 days ago
    • Promoted
    Fraud Specialist I

    Fraud Specialist I

    American National Bank of TexasTerrell, TX, United States
    Full-time
    The Fraud Specialist plays role in monitoring suspicious activity / exception alerts to identify fraudulent transactions to mitigate loss. Research and analyze potential customer fraud.Escalate identi...Show moreLast updated: 30+ days ago