Senior Operations Coordinator

Senior Operations Coordinator

The Center for International Environmental Law (CIEL) uses the power of law to protect the environment, promote human rights, and ensure a just and sustainable society. We work at the intersection of environmental protection and human rights, across sectors and borders, and in close collaboration with global partners and local communities.

CIEL is seeking a highly organized and collaborative Senior Operations Coordinator to support and strengthen our internal systems, information flow, planning, and reporting. Reporting to the COO, the Senior Operations Coordinator will work closely with the COO to conceptualize, launch, operationalize, and maintain internal processes and ensure coordination across program, development, finance, and administrative teams. The role will have full access to COO communications, is a highly trusted team member with access to confidential information across all types of work in the organization. A successful candidate will be highly collaborative, while also able to exercise substantial independent judgment in analyzing organizational growth edges and making recommendations for systems and processes to enhance organizational communication, effectiveness, and operations. This is an exciting opportunity for someone passionate about mission-driven work who thrives on creating efficient, user friendly systems and fostering organizational alignment to drive impact.

Key Responsibilities

Organizational Coordination and Effectiveness (55%)

• Support the development, maintenance, optimization of internal workflows, tools, and systems to improve efficiency and consistency across all departments (programs, development, finance, and operations).
• Facilitate coordination and communication across teams to ensure effective execution of cross-functional initiatives and to ensure internal operations run smoothly and responsively to solve problems and seize opportunities, including :
• Help set up, maintain, and improve use of shared systems (ie Asana), organizational calendars, contact databases, and shared resources.
• Assist with internal communications and documentation, including drafting templates, supporting documentation, and process guides.
• Support internal integration and change management, ensuring day-to-day operations are aligned with, scaled to, and delivering on organizational goals and strategies.
• Partner with COO and leadership to translate strategic goals into actionable plans, timelines, and success metrics with tools to monitor progress, have data-informed discussions, and recommend adjustments.
• Support cohesion across offices and remote staff around growth and sustainability through relationship building, internal communications, infrastructure, work-life balance and work culture development.
• As needed, support organization-wide project implementation, including using and supporting others with project management tools, coordinating specific initiatives, and convening meetings and other events (online, in-person, hybrid).

Executive Operations Support (35%)

Administration (10%)

Minimum Qualifications

Desired Qualifications

A successful candidate will demonstrate the following competencies :

Instead of a cover letter, we ask that you answer the below targeted questions, which are part of the application form :

Location note : This position may be eligible to work from our Washington, DC office or remotely elsewhere in the United States (some jurisdictions excluded) provided you have the ability to legally work in the US. CIEL cannot sponsor work visas.

Working Hours : CIEL works with employees and partners all over the world; however, our main offices are located in US Eastern Time (Washington DC) and Central European Time (Geneva). Thus, all employees must have some core overlap hours for live meetings, which are generally 9am - 12pm ET / 3pm - 6pm CET. In terms of working hours, CIEL tries to support staff with life / work balance and working a 40-hour work week. However, there will be occasions when working more is required; in such cases, CIEL may provide compensatory time to use at a later date.

This is a full-time, exempt position. If you are selected for this position and elect to work remotely, you are expected to provide your own space from which to work. CIEL will contribute a one-time stipend of USD $750 for fully remote workers, with an additional USD $250 per year for the purposes of maintaining your remote work space.

CIEL offers a strong benefits package including employer-subsidized health, dental, and vision; paid vacation, sick, and parental leave; a 5% contribution of gross annual salary into a 403(b) retirement account; a relocation stipend; dedicated professional development funding; and paid sabbatical leave after 7