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Senior Account Manager - Marine
Senior Account Manager - MarineLockton • Houston, TX, US
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Senior Account Manager - Marine

Senior Account Manager - Marine

Lockton • Houston, TX, US
23 hours ago
Job type
  • Full-time
Job description

Join to apply for the Senior Account Manager - Marine role at Lockton

Join to apply for the Senior Account Manager - Marine role at Lockton

  • Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.
  • Oversees the servicing of a designated book of business as relating to marketing, claims, and administration.
  • Researches an issues' root cause, implements, and resolves policy-related issues.
  • Recommends potential enhancements or improvements to processes, products, and / or policies.
  • Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
  • Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations.
  • Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans.
  • Engages in Client strategy meetings to manage insured expectations for upcoming term.
  • Develops and presents coverage plan and renewal terms to Client.
  • Assesses and interprets exposure information from the Client.
  • Analyzes quotes from carriers to determine appropriate recommendations.
  • Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures.
  • Facilitates Client premium financing.
  • Participates in negotiations with carriers for new and renewal quotes.
  • Collaborates with senior staff in selecting new markets for submission and requesting quotes.
  • Reviews new business opportunity information and provides related recommendations to Unit Manager / Account Executive.
  • Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors.
  • Researches and understands industry trends and government regulations.
  • Mentors and trains junior-level staff.
  • Performs other responsibilities and duties as needed.

Your Responsibilities

  • Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.
  • Oversees the servicing of a designated book of business as relating to marketing, claims, and administration.
  • Researches an issues' root cause, implements, and resolves policy-related issues.
  • Recommends potential enhancements or improvements to processes, products, and / or policies.
  • Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
  • Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations.
  • Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans.
  • Engages in Client strategy meetings to manage insured expectations for upcoming term.
  • Develops and presents coverage plan and renewal terms to Client.
  • Assesses and interprets exposure information from the Client.
  • Analyzes quotes from carriers to determine appropriate recommendations.
  • Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures.
  • Facilitates Client premium financing.
  • Participates in negotiations with carriers for new and renewal quotes.
  • Collaborates with senior staff in selecting new markets for submission and requesting quotes.
  • Reviews new business opportunity information and provides related recommendations to Unit Manager / Account Executive.
  • Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors.
  • Researches and understands industry trends and government regulations.
  • Mentors and trains junior-level staff.
  • Performs other responsibilities and duties as needed.
  • Qualifications

  • Bachelor's Degree in Business Administration or related field and / or years of experience equivalent.
  • Typically, more than 5 years of Client services experience is required.
  • Knowledge of marine insurance (e.g., hull, P&I, MEL, USL&H, vessel pollution, marine general liability, cargo / stock through-put, and other ocean marine specific coverages).
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
  • Strong verbal and interpersonal communication skills required.
  • Demonstrates strong working knowledge and experience within brokerage industry.
  • Understands industry trends and governmental regulations.
  • Ability to complete continuing education requirements as needed.
  • Ability to attend company, department, and team meetings as required, including industry training sessions.
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information.
  • Ability to efficiently organize work and manage time to meet deadlines.
  • Ability to travel by automobile and aircraft.
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine.
  • Ability to work on a computer for a prolonged amount of time.
  • Ability to work outside of normal business hours as needed.
  • Legally able to work in the United States.
  • Hybrid is preferred but willing to consider candidates not local to Houston.

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Insurance

    Referrals increase your chances of interviewing at Lockton by 2x

    Inferred from the description for this job

    Medical insurance

    Vision insurance

    401(k)

    Paid maternity leave

    Paid paternity leave

    Disability insurance

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