JLL Empowers You To Shape A Brighter Way
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What This Job Involves
The Facilities Coordinator will provide support to the Site and / or Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. The role will assist with ensuring requirements are met within the controlled environment of a Life Science high-end account.
Service Delivery
- Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
- Conduct daily walkthroughs to ensure clean and organized office.
- Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
- Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
- Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
- Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
- Assist in the procurement of vendors and services as required.
- Initiate procurement process for 3rd party Vendors needs by developing and delivering purchase orders.
- Follow up with Vendors to ensure billing processes are completed in a timely manner.
- Interact regularly with the Finance team to ensure accurals and invoice processing is completed timely.
- Coordinate the delivery of site amenities which may include fitness, food services, massage, transportation, support moves as required and act as the site key point of contact.
- Provide coordination and support events, meeting and conference facilities as required.
- Other duties that may include but are not limited to reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
- Update and maintain accurate records and official documentation for the site / s including web pages where any other activities to support JLL and / or operations, including, but not limited to moves / reconfigurations, events, reception, and building operations.
- Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.
Client Relationship Management
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.Deliver an exceptional quality of service, as reflected by client feedback.Coordinate site operations in accordance with all agreed policies, procedures and contract scope.Sound Like You? To Apply You Need To Have :
Prior experience in facilities with a pharmaceutical or bio-tech environment.Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.Proficiency in a range of information technology tools and platforms.Excellent communication, organization and problem-solving skills.Ability to work independently with little supervision and effectively deal with stressful situations.Self-motivated; confident, energetic and flexible.Estimated compensation for this position : 61,925.00 77,407.20 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location : On-site Bothell, WA
Job Tags : Hiring
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .