Program Manager

Job Description

Job Description

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Program Manager to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin / Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service.

As a member of the IT Team , the Program Manager is responsible for managing large-scale and business transformational programs within the IT department in support of the Digital Strategy and the company’s Strategic Program Roadmap.

Now is the best time to join Johnstone Supply . Our collaborative teams and supportive leaders are working together to advance on one goal. This is a unique opportunity to work on a variety of projects as part of a growing Project Management Team. This position must be based in our Dallas, TX; or, Portland OR offices and has a hybrid schedule, requiring at least 2-days per week in-office.

Position responsibilities :

• Plans, organizes, and directs strategic and business transformational programs and multiple complex project implementations to meet business requirements. Provides oversight, coordination, and planning of approved initiatives identified by IT Leadership, working closely with cross-functional business leaders and vendor partners to ensure alignment, communication, and successful delivery.
• Defines and facilitates integrated program planning across multiple workstreams and cross-functional teams, aligning timelines and deliverables to meet overarching business and customer objectives.
• Manages and oversees the full lifecycle of programs and projects , including requirements gathering, scope definition, goal setting, resource planning, timeline development, risk mitigation, budgeting, stakeholder engagement, program governance, communications, training, and change enablement.
• Collaborates across internal teams and external partners , including third-party vendors, to ensure timely and on-budget delivery of program and project objectives.
• Manage program and project budgets , including human capital and operational expenditures, ensuring financial accountability and alignment with strategic goals.
• Applies Johnstone’s Project Management methodology and tools (e.g., Microsoft Project, Monday.com, Azure DevOps) along with the Johnstone E-PMO Project Lifecycle standards, to monitor progress, manage dependencies, and ensure consistent execution.
• Ensures accurate and timely communication with s takeholders (e.g., Stores, Suppliers, internal teams), providing updates on status, risks, and impacts.
• Develops and communicates regular reporting and performance metrics to Project Sponsors, IT Portfolio Management, and the E-PMO, ensuring visibility into program and project health.
• Facilitate leadership discussions to define measurable success criteria for programs and projects, ensuring alignment with strategic business outcomes.
• Leads post-implementation reviews and retrospectives , capturing lessons learned and driving continuous improvement across delivery practices.
• Supports business process improvement initiatives , leveraging Johnstone’s Lean Program approach to identify opportunities, define solutions, and manage improvement projects.
• Ensures consistent documentation and adherence to program, project, and departmental processes , promoting operational excellence and repeatable success.
• Performs special projects assigned by supervisor , contributing to broader organizational goals and strategic initiatives.

Position requirements :

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include :

Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.

Visit our website https : / / www.johnstonesupply.com / our -history for more information about our growing company.

EOE & E-Verify Participating Employer.