Product Designer, Principal Associate

We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations

• Product Design Expertise : Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
• Human-Centered : Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
• Business-Focused : Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
• Problem-Solving : Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
• Collaboration : Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
• Communication : Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

The ideal candidate has a strong portfolio demonstrating their process, results, and impact.

Basic Qualifications

Preferred Qualifications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary and Compensation

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries … etc.

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