Director of Operation

Job Description

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

The Director of Operations 2 oversees, manages and/or coordinates activities of budgeting, store sales, production, property & equipment management, and work therapy assignments.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Financial:

- Manages staff and resources with integrity and fiscal accountability.

- Supports the Administrator for Business in budget preparation and daily management of the center budget. Proactively guides assigned departments to work within approved budget.

- Review’s finance and sales reports daily/weekly. Cross checks for accuracy bringing any questions to the bookkeeper.

Production:

- Oversight of all product donation pick-up and store delivery.

- Oversight of all warehouse production working to find most efficient and effective ways to control cost while meeting customer service needs.

- Develop and support the implementation of Product Control Procedures preventing shrinkage through theft or spoilage.

- Oversee purchasing of supplies needed for production. Following all purchasing policies for the center.

- Work with venders to ensure rag and bulk sales are handled effetely and at a profit to the center taking care to work to meet the bottom line.

- Maintain and review records concerning product acquisition, production and sales, note trends and take appropriate action to maintain established quotas.

- Provide Administrators with reports requested.

Store Operations:

- Oversees store operations.

- Participates in forecasting of sales

- Attend/lead monthly manager’s meetings.

- Works with leadership team and ARC Command to develop marketing strategies and sales. Oversee implementation of marketing in stores.

Property & Equipment:

- Oversee the preventative maintenance of center properties and equipment.

- Oversee that the warehouse and stores are being run in accordance with OSHA Safety Guidelines and meets all TSA Policies.

- Oversee that the ARC Fleet meets all Federal and State Regulations and TSA Commercial Motor Vehicle Policies.

- Oversee the regular updating of the inventory for each department/property.

- Control property, utility and product supply waste.

- Manage minor property repairs and contact preferred vendors on projects.

- Gather and submit bids for assigned property projects.

- Works with TSA Leadership to determine opportunities for expansion and contraction of stores. Submit all financial, civic, property and legal documents to Administrator for ARC CFB processing and approval.

- Works with TSA Leadership to complete and submit all necessary documents for lease renewals.

Program:

- Work with ARC Director for Rehabilitation Services in assigning, supervising and training of beneficiaries to maximize work therapy goals. Work with department leaders to support the success of the beneficiaries.

- All other Duty’s as assigned.