Inside Sales Associate

Job Description

Job Description

Benefits :

401(k)

Opportunity for advancement

Training & development

Overview :

A temporary-to-hire entry-level position supporting the sales team by assisting customers, processing orders, and managing inventory and administrative tasks.

Key Responsibilities

• Handle customer calls and inquiries
• Provide administrative support to sales managers
• Collaborate with the sales team to forecast demand and maintain stock levels
• Review, proof, and process purchase orders; update customers on order / shipment status
• Maintain inventory databases, track logistics, and manage warehouse tasks
• Interface with accounting and finance for credit approvals and month-end reporting
• Develop and maintain product / service knowledge
• Troubleshoot and resolve product-related issues
• Perform additional duties as assigned by management

Qualifications

• Strong client rapport and communication skills
• Ability to multitask and prioritize effectively
• Positive, professional attitude
• Excellent written and verbal communication
• Customer service or sales experience preferred

Education & Experience

• High school diploma; some college experience a plus
• 13 years of sales and / or customer service experience preferred
• Eagerness to learn and be trained
• Proficiency in Microsoft Office