Triage / Phone Medical Assistant

Overview

North Alabama OBGYN Associates , a practice partner of Together Women's Health , is seeking a full time Triage / Phone Medical Assistant (MA) to join their growing medical team. The Medical Assistant embraces a strong commitment to providing an exceptional patient experience with every interaction.

The Triage / Phone Medical Assistant is the essential clinical communication hub, serving as the primary point of contact for patients by expertly managing a heavy volume of inbound and outbound calls to address symptoms, answer questions about visits, and relay lab results and provider instructions with accuracy and empathy.

Only applicants with Labor & Delivery or OBGYN experience will be considered.

Responsibilities

• Exceptional organization and ability to triage patient concerns over the phone, ensuring they receive the appropriate level of care.
• Seamlessly pivot to traditional hands-on MA duties like patient intake, obtaining vitals, and rooming patients for providers.
• Performing fetal stress tests and administering same-day injections for walk-in patients.
• Coordinates ordering of tests / procedures with other clinical staff.

Qualifications

What's in it for you?

As a full-time team member, you will have access to a range of benefits to include : Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people.

Why Together Women's Health (TWH)?

Because we do things a bit differently here. We're a rapidly growing network of OBGYN private practice groups, and while it's important to know what we are, it's more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

Together Women's Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.