Journeyman Computer User Support Specialist

Journeyman Computer User Support Specialist

GovCIO is currently hiring a Journeyman Computer User Support Specialist for our program with the US Coast Guard. This position will be located in St. Louis, MO and will be a hybrid remote position.

Overview

GovCIO is seeking a Journeyman Computer User Support Specialist to provide technical support for computers and associated networks.

Responsibilities

• Provides technical support for computers and associated networks.
• Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
• Provides personal computer, hardware, and software support.
• Installs, services, and repairs personal computers and installs attendant software.
• Connects personal computers and terminals to existing data networks.
• Maintains network diagrams and circuit records.
• Maintains trouble logs.
• Instructs users in the use of personal computers and networks.
• Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.

Additional Responsibilities

Qualifications

Bachelor's degree with 5-8 years of experience (or commensurate experience). Clearance Required : Must be clearable up to an active Secret clearance.

Company Overview

GovCIO is a team of transformers people who are passionate about transforming government IT. We make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

What You Can Expect

If you are selected to move forward through the process, you can expect a virtual video interview conducted via video with the hiring manager and / or team, followed by an Enhanced Biometrics ID verification screening and a background check.

Employee Perks

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability / vets.

Posted Pay Range

The posted pay range for this position is $65,000.00 - $75,000.00 per year.

J-18808-Ljbffr