Help us drive our mission to craft community through joy and laughter through great service experien

hear.saybrewing+theater
Ann Arbor, MI, US
Full-time

Job Description

Job Description

About hear.say brewing + theater :

hear.say brewing + theater is a craft microbrewery, improv performance theater, corporate training center, and event space with an on-site food truck.

We have a 7 barrel brewing system and a wide variety of drinks with and without alcohol.

We aspire to build a vibrant community hub where joy and laughter are at the heart of everything we do. We aim to create a welcoming environment where guests can come together, connect, and leave with a smile on their faces.

Position Overview :

We are seeking passionate and outgoing individuals to join our team as a Bartender. As a Bartender at hear.say brewing + theater, you will play a pivotal role in creating memorable experiences for our guests by delivering exceptional hospitality, crafting delicious beverages, and fostering a warm and welcoming atmosphere.

Key Responsibilities :

  • Provide exceptional customer service to all guests, ensuring their needs are met and their experience exceeds expectations.
  • Prepare and serve a variety of craft beers, specialty cocktails, and non-alcoholic beverages with precision and attention to detail.
  • Engage with guests in a friendly and approachable manner, offering recommendations and sharing knowledge about our brewing process and theater performances.
  • Work collaboratively with the rest of the team to ensure smooth operations and seamless guest flow throughout the venue.
  • Handle cash and credit transactions accurately and efficiently, following established cash-handling procedures.
  • Uphold our commitment to responsible alcohol service by monitoring guest intoxication levels and ensuring compliance with legal drinking age requirements.
  • Maintain a clean and organized bar area, including stocking supplies, cleaning glassware, and ensuring compliance with health and safety standards.
  • Support efforts beyond the bar to maintain a clean, safe environment as needed.

Qualifications :

  • Previous experience working as a bartender in a fast-paced hospitality environment preferred.
  • Strong interpersonal and communication skills, with a genuine passion for providing exceptional customer service and educating guests as needed on our craft beverages.
  • Ability to multitask and remain calm under pressure, maintaining a positive attitude during busy periods.
  • Prior knowledge of craft beer, cocktails, and beverage trends is an asset, with a desire to learn and expand your knowledge.
  • Flexibility to work evenings, weekends, and holidays as required.

Benefits :

  • Competitive wages plus tips with opportunities for advancement.
  • Opportunity to pick up work in other functions (e.g. Theater staff) as interest allows at a higher non-tipped base pay rate.
  • Fun and dynamic work environment where creativity and innovation are encouraged.
  • Employee discounts on food, beverages, and theater performances.
  • Opportunities for professional development and training in the hospitality industry.
  • The chance to be part of a unique community-focused venue that values joy, laughter, and community.

At hear.say brewing + theater, we believe in the power of hospitality to create lasting memories and forge meaningful connections.

If you're passionate about crafting unforgettable experiences and spreading joy through great service, we'd love to hear from you! Join us in our mission to craft community through joy and laughter.

Apply now to become a valued member of our team.

1 day ago
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