Patient Service Representative II, Shared Staff

Sutter Health Position

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family / support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local / state / federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and / or orient other staff to the department.

Education : Equivalent experience will be accepted in lieu of the required degree or diploma.

• HS Diploma or equivalent education / experience

Typical Experience :

Skills and Knowledge :

Job Shift : Days

Schedule : Full Time

Shift Hours : 8

Days of the Week : Monday - Friday

Weekend Requirements : None

Benefits : Yes

Unions : No

Position Status : Non-Exempt

Weekly Hours : 40

Employee Status : Regular

Pay Range is $24.58 to $30.72 / hour