Operations Processing Specialist

A company is looking for an Operations Processing Specialist to provide customer service and process participant transactions.

Key Responsibilities

Field incoming customer calls and respond to written inquiries

Process participant change requests and provide information on pension benefit options

Research and resolve customer inquiries, ensuring accurate system updates

Required Qualifications

College degree preferred

2+ years of experience in insurance services, preferably with annuity products

Strong customer orientation

Proficient in MS Office products

Ability to multitask effectively