Sr BSA - Small Apps - IN PERSON IVS ONLY!

Role :

• Sr BSA - Small Apps - IN PERSON IVS ONLY!  Client : ABC State of VA                                  Location :  Mechanicsville, VA (Hybrid) 3days / week  Job ID : 751603 Interview Mode : In Person Only   Expected Duration : 1 year Parking is available for contractors at no cost   Vendors - please read before submission : IN PERSON IVS ONLY (No Exceptions).
• If they cannot IV in person (on site) do not submit them.
• If they agree to an in person IV then try to request Virtual IV if selected, then they will be removed from consideration so pls make sure they can commit to in person IV before submitting!
• VA ABC currently adheres to a Hybrid Work Policy requiring resources to be in the office 3 days a week and the other 2 days will be remote.
• On-site days are M, W, TH or M, W, F.

Office Hours are typically 8 :

Note :

Primary Responsibilities :

BSA or Applications Analyst as either a cloud-based or on-premise COTS product administrator - Previous experience as functional level expert and administration of Atlassian JIRA (Jira Service Management, Atlassian Access) -Ability to learn new products and systems quickly -Possesses excellent problem solving and technical troubleshooting capabilities -Is a self-starter and independent worker; does not require detailed instructions on what tasks to complete or how to complete them -Works independently and is able to effectively and efficiently translate business, process and technical goals into actionable tasks -Able to balance multiple assignments simultaneously based on priority and complexity -Possesses excellent verbal and written communication skills with both IT and Business Professionals at all levels of organization (able to speak to big picture as well as technical details and knows when to speak to each and how) -Diligently, but tactfully pursues answers to needed questions to address gaps and advance work progress -Effectively facilitate meetings and requirements gathering sessions -Writes specific, measurable, and testable user stories with detailed acceptance criteria -Proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Visio) -Makes recommendations for the logical design of COTs product enhancements -Publishes clear and effective process flows - Critical thinking skills   Highly Desired :