Senior Product Manager, Decisioning Systems
We're looking for a Senior Product Manager to own our provider selection system, a core element of our roadside assistance platform. You'll work with engineering, data science, and operations teams to optimize this system, ensuring we get the right provider to millions of stranded motorists as quickly and safely as possible. This is a high-impact role with a direct impact on the business's bottom line as you manage cost controls on a multi-hundred million dollar selection engine. We're looking for a passionate, strategic product leader who is driven by impact, comfortable with data, skilled at aligning stakeholders around a shared vision, and exceptional at defining and delivering high-performance products.
Outcomes :
- Elevate the customer experience by improving the quality, speed, and reliability of service through an optimized provider ranking system.
- Drive sustainable profitability for Agero by balancing service quality with business efficiency and cost-effectiveness.
- Lead a high-performing squad to consistently deliver projects that drive measurable business impact.
Responsibilities :
Define and own the product strategy and roadmap for our provider selection system.Drive alignment with executive stakeholders and cross-functional teams to ensure the product vision supports Agero's overall goals.Seek to understand the "why" behind every initiative, using data and a deep understanding of user and business needs to identify the most impactful opportunities.Partner with engineering, data science, and operations to define and deliver on our roadmap, from ideation to launch.Write clear, concise product requirements that factor in technical efficiency and scalability.Manage the product backlog, continuously prioritizing work to ensure your team is focused on the highest-impact projects.Define and monitor core success metrics for the product and the business.Use a data-driven approach to experiment, analyze, and iterate on product features to drive measurable impact.Communicate product updates, performance, and key learnings regularly to a wide range of internal and external stakeholders.Skills and Experience :
5+ years of product management experienceExperience working with ML systemsProven track record of driving product optimization through experimentationExceptional analytical skills with the ability to unpack complex problems, identify root issues and translate complex data into actionable insightsUser-centric product philosophy and methodologyCan manage multiple projects simultaneously, handle a fast-paced startup environment, meet deadlines, and manage changing prioritiesExcellent documentation and communication skills, from engineering tickets to executive presentationsFluent in the tools, processes, and technologies of modern agile software developmentComfortable with AI tools for personal productivity as well as product applicationsTechnical or analytical degree and experience with enterprise SaaS platforms a plusHiring in : United States : AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA; Canada : Province of Ontario. The anticipated closing date to submit applications for this role is November 19th, 2025.
National Pay Range $125,000 - $165,000 USD
Life at Agero : At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being : Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include :
Health and Wellness : Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.Financial Security : 401(k) plan with company match and tuition assistance to support your future goals.Work-Life Balance : Flexible time off, paid sick leave, and ten paid holidays annually.Family Support : Parental planning benefits to assist associates through life's milestones.Bonus / Incentive ProgramsJoin Agero and experience a workplace that invests in your success both personally and professionally.