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Pyramid Global Hospitality
Restaurant Host / Hostess (Full-Time), Renata's Hearth - Arizona BiltmorePyramid Global Hospitality • Phoenix, Arizona
Restaurant Host / Hostess (Full-Time), Renata's Hearth - Arizona Biltmore

Restaurant Host / Hostess (Full-Time), Renata's Hearth - Arizona Biltmore

Pyramid Global Hospitality • Phoenix, Arizona
30+ days ago
Job type
  • Full-time
Job description

Overview



Renata’s Hearth serves contemporary Latin cuisine drawing inspiration from Mexico, Spain, Portugal, and Latin America with a focus on southwest ingredients and old world preparations to include smoking and grilling traditions. The name Renata means ‘born again’ and this reincarnation is a thank you to the bold and creative women who lived vibrantly beyond the rules.

As a Restaurant Host/Hostess, you would be responsible for greeting and escorting guests to tables in the restaurant, monitoring the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis. Assign stations to service staff.
  • Conduct daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
  • Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
  • Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins.

This is a full-time position, and you must have availability to work nights, weekends, and holidays. The restaurant's hours of operation are daily from 5pm-10pm.



Qualifications

  • At least six (6) months of prior customer service experience
  • Prior Restaurant Host / Hostess experience, preferred
  • Upscale restaurant experience, preferred
  • Excellent communication and organization skills
  • Passion to create iconic experiences for others
  • Team player
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Restaurant Host / Hostess (Full-Time), Renata's Hearth - Arizona Biltmore • Phoenix, Arizona

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