Manager - Terminal

Job Description

Job Description

COME JOIN THE TEAM!

Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services.

Responsible for the management of daily terminal operations, involving dispatch, drivers, customers and billing to ensure terminal profitability. Management of multiple locations and landlord relationships : truck yards in Compton, Walnut, Bakersfield and El Centro. Collaborates with maintenance, safety, HR, corporate functions and central dispatch for an effectively run terminal. Responsible for driving a positive work culture.

Essential Functions :

• Oversee the management of daily planning functions; assist Assistant Terminal Manager and Operations Manager with decision-making and driver management. Review and keep up to date all customer contracts for adequate fuel surcharges, rates on line haul and tank wash charges. Ensure all safety requirements are met.
• Driver recruitment, retention, payroll, correcting settlements issues, maintenance and enforcement of safety compliance of drivers and equipment. Leads incident investigations and utilizes the 5-why process.
• Employee development : weekly one-on-ones with direct reports, support of the management trainee program, weekly meeting leadership and training.
• Communication with customers on service and rates, resolution of customer service and vendor issues.
• Monitoring of terminal expenses and revenue. Purchase of office supplies, safety supplies. Management of capital projects.
• Perform miscellaneous duties as assigned.

Hire, train and manage customer service representatives, drivers, dispatchers, and terminal support. Support the management trainee program.

Minimum education / experience necessary to perform the job :

Minimum special knowledge and skills required :

Benefits / Compensation :

Quality Carriers Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, military / veteran status or other characteristics protected by law.

Please note that per Quality policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Quality will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.