Fare Enforcement Officer

DART Police Sergeant

$43,902.00 - $72,438.00

Location : DART Police Headquarters

Country : United States of America

Address : 2111 S. Corinth Street Road, Dallas, TX 75203-4301

FLSA : Non-Exempt

Professionals : 04 - Protective Service (EEO-4-United States of America), 4B - Protective Service - Police - Non Sworn (EEO-SubCategory)

General Summary : Responsible for inspecting customer fares on DART rail system to ensure customers are riding with valid passes, responds with enforcement action when appropriate, and deals with customers that may potentially become rude, uncooperative or defensive.

Essential Duties and Responsibilities :

Essential Duties And Responsibilities :

• Inspects and enforces customer fares on DARTs transportation rail system for validity, proper time and date, month, year and authenticity. Ensures a DART photo ID accompanies reduced fares for seniors, high school students, disabled, or Medicare cardholders. Inspects reduced monthly passes to ensure that the holder has signed it.
• Issues citations or warnings to customers on board without proper fare or photo ID. Completes forms on citation or warning from information provided by customer. Provides appropriate copies of citation or warning to customer. Maintains and submits records and reports of activity.
• Assists customers with purchasing tickets from Ticket Vending Machines (TVM). Uses TVM training to assist and educate customers on proper use of TVM. Reports TVM problems to DART Police Dispatch center.
• Reports disruptive behavior on the system or DART property to DART Police.
• Testifies in court regarding issued citations.
• Wears DART uniform during working hours.
• Performs other related duties as assigned.

Minimum Knowledge, Skills, and Abilities Required : Note : An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

Working Conditions : Must be able to : continuously work outdoors in all kinds of weather; ride on a train for prolonged periods of time while remaining alert; and understand verbal communication over the two-way radio with background noise.

Note : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M / F / D / V

Open until qualified applicants are identified.