Customer Service Trainee - Immediately Hiring

Great client experiences don’t just happen; they’re built by professionals who know how to connect, listen, and deliver.

Learn more about the general tasks related to this opportunity below, as well as required skills.

That’s why we’re bringing on Customer Service Trainees to learn every step of the process. From understanding AT&T’s services to mastering the art of follow-through, you’ll gain the skills that turn customers into loyal fans. It’s training-by-doing - with the bonus of joining a team that celebrates wins, big and small.

Customer Service Trainees must work on :

• Assist with customer onboarding and service activation.
• Learn to identify and address client needs effectively.
• Shadow experienced team members in both sales and service functions.
• Maintain detailed records of client interactions.
• Follow up with customers to ensure satisfaction.
• Support marketing and outreach activities as needed.
• Stay informed on AT&T’s products, services, and promotions.
• Contribute ideas for improving client experience processes.