Front Desk Monitor

Front Desk Monitor

Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face, continuous disinfecting and wiping down high-touch areas, and light grounds pick-up.

Position Responsibilities :

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors / homeowners and determines their immediate needs.
• Monitors pickups / deliveries.
• Assist with event set up and break down as needed.
• Continuous disinfecting and wiping down high-touch areas, and light grounds pick-up.
• Performs other related duties as directed.

Knowledge, Skills & Abilities :

Physical Demands & Work Environment :

Education :

High School or better.

Experience :

2 years : High school diploma or GED and two (2) or more years of paid, professional experience working in a Receptionist, Administrative Support, and / or Customer Service role within an office environment.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.