Business Unit Director

PCI Pharma Services

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. Our investment is in people who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Summary of Objective : Develop the customer relationship through customer focused teams of dedicated employees to provide an 'industry leading customer experience'. Develop specific customer strategies with the account executive and monitor attainment of projects and goals. Provide leadership and direction to the teams to ensure the groups are performing within prescribed timelines and budget. Collaborate with other BUD's and internal departments to ensure the use of best practices within appropriate guidelines.

Essential Duties & Responsibilities :

• Interact with other business units and functional departments to define production plans, yearly goals and budgets.
• Establish business unit and individual goals and objectives in alignment with site goals and customer requirements.
• Primary customer contact for business and relationship issues.
• Manage short-term and long-term customer forecasts.
• Quarterly customer meetings / business reviews : accountable for meeting, success, develop agenda, coordinate meeting details with customer and PCI internal staff, lead the organization in detail preparation, lead meetings, insure professional follow-up on all open items.
• Oversee business and quality issues.
• Manage customer visits to PCI.
• Adherence to PCI and cGMP policies, procedures, rules and regulations.
• Attendance to work is an essential function of this job.
• Other duties as assigned by Supervisor / Manager.

Core Attributes :

Supervisory Responsibilities :

Qualifications :

Equal Employment Opportunity (EEO) Statement : PCI Pharma Services is an Equal Opportunity / Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company's purpose : Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.