Texas Licensed Medical Call Rep

A company is looking for a Remote Medical Call Center Representative specializing in Insurance Verification.

Key Responsibilities

Assist patients through inbound and outbound calls regarding prescription benefits

Verify insurance, billing, and medical information accurately

Ensure compliance with HIPAA and Federal Health Care Program guidelines

Required Qualifications

1+ year of recent call center experience

Knowledge of medical terminology or prescription benefits is a plus

Comfortable meeting performance metrics (KPIs)

High School Diploma or equivalent

Tech-savvy with basic troubleshooting skills