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Action Care Coordinator (Administrative Support, Complex Rehab)
Action Care Coordinator (Administrative Support, Complex Rehab)ASM LLC • Denver, CO, US
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Action Care Coordinator (Administrative Support, Complex Rehab)

Action Care Coordinator (Administrative Support, Complex Rehab)

ASM LLC • Denver, CO, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

About Action Seating & Mobility

Action Seating & Mobility is a leading Complex Rehabilitation Technology (CRT) provider dedicated to improving quality of life through customized mobility solutions. With six offices and a growing team of professionals, we pride ourselves on collaboration, patient advocacy, and excellence in service delivery.

Position Overview

The Action Care Coordinator (ACC) plays a vital administrative role supporting patient care, documentation, and communication across departments. This position ensures accurate information flow between patients, clinicians, ATPs, billing, and customer service. Ideal candidates are detail-oriented, adaptable, and motivated to help others in a purpose-driven healthcare environment.

Requirements : Key Responsibilities

  • Collect, verify, and maintain accurate patient data including demographics, insurance, physician, and therapist information in compliance with HIPAA.
  • Manage and update patient tracking logs to monitor workflow and case status.
  • Follow up with physicians, therapists, ATPs, and billing staff to prevent delays.
  • Process incoming paperwork, route documents appropriately, and assist with chart audits.
  • Support customer service and reception areas as needed by answering phones and greeting clients.
  • File and retrieve patient charts securely; ensure confidentiality at all times.
  • Contact clients to confirm receipt of equipment and satisfaction with services.
  • Provide administrative assistance to ATPs, billing, and management staff.
  • Maintain a clean, organized workspace and attend meetings or trainings as scheduled.

Qualifications

  • High School Diploma or GED required; Associate degree preferred.
  • Minimum one year of office or healthcare administrative experience preferred.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and data entry accuracy.
  • Strong organizational and multitasking skills; ability to manage changing priorities.
  • Excellent communication, phone etiquette, and teamwork skills.
  • Demonstrated ability to maintain confidentiality and comply with HIPAA standards.
  • Professional demeanor and dependable work ethic.

    • Physical Requirements

  • Sit and perform computer work for up to 4 hours per day.
  • Stand or walk for up to 4 hours per day.
  • Lift or carry up to 25 pounds occasionally.
  • Frequent handling of documents, phone work, and use of standard office equipment.

    • Work Environment

  • Office-based position within a healthcare and rehabilitation setting.
  • Standard Monday–Friday business hours; overtime as needed. (8a-5p)
  • Not required to be on-call.
  • Hourly pay is $19-$23 per hour

    • Why Join Action Seating & Mobility

  • Be part of a mission-driven company that helps improve independence and mobility for patients.
  • Learn the clinical and administrative sides of the Complex Rehab industry.
  • Collaborate with a supportive team of ATPs, billing, and customer service professionals.
  • Enjoy opportunities for growth, competitive pay, and benefits.
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