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Automotive Service Coordination Expert

Automotive Service Coordination Expert

Carmotive Total Auto CareHouston, TX, US
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Why Carmotive?

Unleash your potential at Carmotive in Houston, TX, as an Automotive Service Coordination Expert. This role is perfect for those passionate about the automotive industry and excellent customer service, aiming to enhance client experience. If your career goal is to excel and advance in a bustling service environment, join us.

Your Key Responsibilities

  • Welcome and diligently assess the automotive requirements of incoming clients.
  • Clear communication of service estimates, ensuring absolute pricing transparency.
  • Act efficiently, serving as the liaison between clients and our expert technicians.
  • Organize and streamline appointment and service tasks effectively.
  • Reaffirm customer satisfaction through prompt follow-up actions post-service.
  • Ensure the service area embodies professionalism by keeping it neat and organized.
  • Stay abreast with new automotive insights to offer well-informed guidance.
  • Resolve any customer issues with swiftness and professionalism.

Essential Criteria

  • High school diploma required; prior automotive service exposure preferred.
  • Adept in both communication and interpersonal rapport.
  • Basic technical understanding of automotive systems and repair mechanics.
  • Comfortable with service-related software systems.
  • Strong multitasking ability in a fast-paced working setting.
  • A customer-centric approach with a high service standard commitment.
  • Possession of a valid driver's license with a good record.
  • Previous service advising experience serves as a distinct advantage.

    • Benefits at a Glance

  • 401(K) Savings Plan
  • Matching 401(K) Contributions
  • Employee Purchase Benefits
  • Flexibility in Scheduling
  • Comprehensive Health Coverage
  • PTO - Paid Time Off
  • Retirement Benefits
  • Monetary Bonuses

    • Work Week

  • Operational from 8AM-6PM, Monday through Friday
  • 9AM-4PM on Saturdays
  • Sundays are non-working days

    • Capitalize on your service advisory skills here at Carmotive.

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    Service Coordination • Houston, TX, US