Clerical Assistant

Clerical Assistant

The Clerical Assistant provides administrative and organizational support in the manufacturing plant. Handles assigned reporting in appropriate manufacturing and accounting systems and all paperwork that is received in and shipped out each day. Is responsible for providing quality customer service to all customers and assisting with questions and support. This role is crucial for ensuring smooth daily operations and interacts with various departments and individuals to deliver on our customer service promise.

Essential Job Functions :

• Deliver support and customer service excellence in day-to-day engagements, by phone or in-person, with internal and external customers.
• Primary phone support / routing for incoming EMI main phone.
• Assist with special projects or tasks as needed.
• Enter all sales orders into Macola daily in a timely manner.
• Perform closing operations in Macola in a timely manner.
• Work with production, sales, and shipping to expedite or trace missing or delayed shipments.
• Prepare documents and reports for management.
• Greet visitors and customers.
• Ensure office is clean and organized.
• Perform other duties as requested, directed or assigned.

Requirements :

Minimum Qualifications :

Education and Experience :

Physical Demands :

Work Environment :

EMI Industries, is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Note : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Duties, responsibilities, and activities may change at any time with or without notice. Pay may be based on location. Offers will be adjusted based on an individual's experience, education, and other job-related factors as permitted by law. This description does not alter the at-will status of employment.