Talent.com
Fairmont Gold Concierge
Fairmont Gold ConciergeThe Fairmont Hotel • Scottsdale, AZ, United States
Fairmont Gold Concierge

Fairmont Gold Concierge

The Fairmont Hotel • Scottsdale, AZ, United States
30+ days ago
Job type
  • Full-time
Job description

Company Description

The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all - except for you!

What's in it for you :

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our on-site employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

At Fairmont Scottsdale Princess, unparalleled service and luxury await guests of Fairmont Gold, our exclusive "hotel within a hotel" experience. As a Resort Club Level Concierge for Fairmont Gold, you will have the opportunity to showcase not only your passion for personalized guest service, but also for the very best attractions, events and venues your community has to offer!

  • Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following :
  • Consistently offer professional, friendly and engaging service
  • Provide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services
  • Provide arrival and departure assistance for all Fairmont Gold guests.
  • Cater to guests during food and beverage periods within Fairmont Gold lounge.
  • Develop and maintain strong guest relationships to ensure Fairmont Gold loyalty
  • Develop and maintain contacts with business partners, concessionaires, local community and counterparts of Fairmont Gold throughout Fairmont Hotels & Resort
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Address guest concerns and react quickly, logging and notifying proper departments
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications

  • Previous Property Management System experience preferred
  • Previous customer service related experience preferred
  • Computer literate in Microsoft Window applications required
  • University / College degree in a related discipline an asset
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal & written communication skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines
  • Additional Information

    Your team and working environment :

    A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

    Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    #LI-JH1

    Create a job alert for this search

    Concierge • Scottsdale, AZ, United States

    Related jobs
    Fairmont Gold Concierge

    Fairmont Gold Concierge

    FAIRMONT • Scottsdale, AZ, US
    Full-time
    The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality...Show more
    Last updated: 30+ days ago • Promoted
    Concierge

    Concierge

    Cogir Management, USA Inc • Chandler, AZ, US
    Full-time
    Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to g...Show more
    Last updated: 30+ days ago • Promoted
    California Licensed Electrical Detailer

    California Licensed Electrical Detailer

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a VDC - Electrical Detailer.Key Responsibilities : Develops details, means, and methods for installation, ensuring code compliance for projects Identifies construction re...Show more
    Last updated: 2 days ago • Promoted
    Real Estate Accountant

    Real Estate Accountant

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for an AR Specialist / Real Estate Accountant.Key Responsibilities Provide accounting support for the property management team, including Accounts Receivable tasks Review le...Show more
    Last updated: 2 days ago • Promoted
    Radiation Therapist - $10,000 Sign on Bonus

    Radiation Therapist - $10,000 Sign on Bonus

    American Oncology Management Company • Casa Grande, AZ, United States
    Full-time
    Cancer & Blood Specialists of Arizona.Join us at our cutting-edge, brand-new facility located just 30 minutes south of Phoenix, AZ. As one of the fastest-growing counties in the nation, our communit...Show more
    Last updated: 30+ days ago • Promoted
    Foster Concierge

    Foster Concierge

    Arizona Humane Society • Phoenix, AZ, USA
    Full-time
    Quick Apply
    The Arizona Humane Society is looking for a dedicated full-time Foster Concierge to join our Foster Team.This position will report to our. Rob and Melani Walton Papago Park Campus.If you are a talen...Show more
    Last updated: 30+ days ago
    Dental Hygienist

    Dental Hygienist

    Edison Family Dental Care • Maricopa, AZ, US
    Full-time
    Dental Hygienist to join our team.As an elite clinical provider and patient advocate, you’ll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining ...Show more
    Last updated: 3 days ago • Promoted
    California Licensed Property Manager

    California Licensed Property Manager

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Property Management Executive.Key Responsibilities Builds relationships with customers, sets rental rates, and negotiates lease agreements Provides leadership to the p...Show more
    Last updated: 3 days ago • Promoted
    California Licensed Senior Property Manager

    California Licensed Senior Property Manager

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Senior Property Manager to oversee property performance and team management.Key Responsibilities Builds relationships with customers, sets rental rates, and negotiates ...Show more
    Last updated: 3 days ago • Promoted
    Idaho Licensed Lead Installer

    Idaho Licensed Lead Installer

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Lead Installer I.Key Responsibilities Provide flawless installation of windows and doors while ensuring safety and quality standards Train and mentor other installers ...Show more
    Last updated: 4 days ago • Promoted
    Wellness Concierge

    Wellness Concierge

    10X Health System • Scottsdale, AZ, US
    Full-time
    Quick Apply
    ABOUT 10X HEALTH SYSTEM 10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal heal...Show more
    Last updated: 30+ days ago
    Membership Concierge III

    Membership Concierge III

    Lifetime • Phoenix, AZ, US
    Full-time
    The Membership Concierge III delivers the highest quality customer service to all members and guests.In this role, you will actively promote Life Time to prospective members, assist with the buying...Show more
    Last updated: 2 days ago • Promoted
    Concierge

    Concierge

    Gilbert, Arizona, United States • USA, Arizona, Gilbert
    Full-time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...Show more
    Last updated: 9 days ago
    Privado Experience Concierge

    Privado Experience Concierge

    The Fairmont Hotel • Scottsdale, AZ, United States
    Full-time
    Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meetin...Show more
    Last updated: 30+ days ago • Promoted
    Real Estate Supervisor with License

    Real Estate Supervisor with License

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Real Estate Supervisor who will manage lease negotiations and site selection for franchisee-owned retail stores. Key Responsibilities Develop relationships with local br...Show more
    Last updated: 3 days ago • Promoted
    Award Booking Concierge

    Award Booking Concierge

    VirtualVocations • Chandler, Arizona, United States
    Full-time
    A company is looking for an Award Booking Concierge (Contract, Commission).Key Responsibilities Assist customers in understanding options for using and earning miles and points Craft creative it...Show more
    Last updated: 3 days ago • Promoted
    Group Insurance Client Concierge

    Group Insurance Client Concierge

    VirtualVocations • Glendale, Arizona, United States
    Full-time
    A company is looking for a Group Insurance Client Concierge to provide high-touch service and support in the life claims process. Key Responsibilities : Act as the primary point of contact for Advo...Show more
    Last updated: 5 days ago • Promoted
    Director-Philanthropy

    Director-Philanthropy

    Phoenix Children's • Coolidge, AZ, US
    Full-time
    Foundation Director-Philanthropy.This position will lead and manage a team of 5 philanthropy officers.With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for se...Show more
    Last updated: 1 day ago • Promoted