Italian Speaking Customer Service for Social Media industry

Italian Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in various countries. We specialize in connecting talented individuals with opportunities in a wide array of industries, including social media, gaming, healthcare, and more. Our committed team ensures that we find the best match between candidates and employers, making the recruitment process seamless and effective. We understand the complexities of working abroad and are passionate about helping you find your dream job. We are currently seeking an Italian Speaking Customer Service Representative for the fast-paced and exciting social media industry. This position is ideal for an enthusiastic individual who enjoys working with people and providing exceptional service. As part of our vibrant team, you will be at the forefront of customer interactions, facilitating communication in Italian and ensuring a high level of satisfaction among users. If you are looking to build your career in a dynamic environment that values cultural diversity and customer-centricity, we would love to hear from you! Join us in making a difference and contributing to the success of our clients while advancing your professional journey within an international context.

Responsibilities

• Provide timely and effective customer support via social media platforms in Italian
• Respond to customer inquiries, complaints, and feedback with professionalism and empathy
• Assist customers in navigating the company's services and products
• Create engaging content that resonates with the Italian-speaking audience
• Collaborate with cross-functional teams to resolve complex customer issues
• Monitor social media channels for customer interactions and provide relevant updates
• Maintain accurate records of customer interactions and feedback in the CRM system