Customer Onboarding Specialist

A company is looking for a Customer Onboarding Specialist.

Key Responsibilities

Oversee the onboarding journey from sales handoff to implementation

Conduct customized training sessions tailored to customer needs

Maintain regular check-ins with customers to track progress and resolve issues

Required Qualifications

High School diploma or equivalent experience

Minimum of 3+ years of relevant experience

Experience in SaaS customer support and / or dental office is desired

Proficiency in using systems for managing onboarding and training processes

Exceptional organizational skills to manage multiple customers effectively