Patient Service Specialist- Cardiology

Description

Medical Group Practices

Clerical / Administrative Support

Req # : 56978

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist - MaineHealth Cardiology Lewiston

Location : 99 Campus Avenue, Suite 301, Lewiston, ME 04240

Schedule : Monday-Friday, 8 : 00 AM - 5 : 00 PM (consistent schedule

Remote Flexibility : None - this is an on-site position

Position : Patient Service Specialist (PSS) - 6 months of medical clerical experience required

About the Role

MaineHealth Cardiology Lewiston is seeking a dedicated Patient Service Specialist (PSS) to join our team. In this role, you will be the first point of contact for patients and families, ensuring a welcoming and supportive environment. You'll play a vital part in coordinating patient care by managing scheduling, registration, and administrative tasks that keep our cardiology practice running smoothly.

Key Responsibilities

Greet patients and visitors with professionalism and compassion

Manage patient scheduling, check-in, and registration processes

Handle phone calls, messages, and appointment coordination

Support providers and clinical staff with administrative needs

Maintain accurate patient records and documentation

Provide clear communication and assistance to patients regarding appointments and services

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education : High school diploma or GED preferred.
• License / Certifications : N / A
• Experience : Six months of medical office experience required.
• Additional Skills / Requirements Required : N / A
• Additional Skills / Requirements Preferred : Proficient computer skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org