Advanced Practice Provider Manager
Children's Hospital of Philadelphia (CHOP) is seeking an experienced and motivated Advanced Practice Provider (APP) Manager to lead a dedicated team of Nurse Practitioners and Physician Assistants within our Pediatric Intensive Care Unit (PICU). This leadership role is vital to ensuring the continued delivery of safe, high-quality, and evidence-based care for critically ill children in one of the nation's top pediatric hospitals. In collaboration with Nursing and Clinical Care Services, as well as divisional leadership, the APP Manager will oversee the clinical practice, professional development, and operational efficiency of the APP team. This includes maintaining provider competency, supporting evidence-based practices, promoting interdisciplinary collaboration, and optimizing patient care systems and workflows. This position is 60% managerial and 40% clinical. The APP Manager will play a key role in supporting staff development, fostering professional growth, and encouraging involvement in scholarly and quality improvement initiatives. This position is also responsible for guiding the strategic direction of the APP role in alignment with CHOP's mission and values, and for ensuring that care delivery meets the highest standards of excellence. Ideal candidates will have strong clinical experience in pediatric critical care, a passion for team leadership, and a vision for advancing advanced practice within a high-acuity, high-impact environment.
What You Will Do
Direct Patient Care
- Maintains clinical practice as outlined in delineation of privileges
- Maintain and demonstrate ongoing competency by providing direct patient care at least once per month
- Compliance with OPPE and other accountability metrics as a member of the licensed staff under Medical Staff Affairs (CRNP, PA and CNM roles only)
- Practice Formulates standards for professional practice consistent with national standards and / or evidence-based practice.
- Compliance with institution wide patient safety initiatives including transparent practice through system reporting mechanisms and demonstration of shared accountability for safe practices.
Professionalism / Leadership
Establish and maintain collaborative partnerships to ensure safe patient careServe as a change agent to lead innovation through exemplary clinical practiceCollaborate with colleagues to promote the advancement of clinical practice of the advanced practice providerParticipate in the identification and review of patient safety issues and implementation of process improvement plansServe as a physical presence in the clinical setting for evaluation and application of identified processes improvementCommunicates effectively with APP teams as well as senior leadership to ensure streamlined careAssumes responsibility for oversight of all processes associated with onboarding, ongoing education, and maintaining standards and competency for all APPsEnsures the delivery of safe, exemplary patient care through established systems related to the development of APP teams, while also ensuring an environment of professional growth to promote retentionProvides leadership for the APP team leads in practice area and communicates any updates and clinical practice changes in a timely fashion.Establishes an environment of shared decision making. Sets a standard for nursing and inter-professional shared governance.Creates an environment which is blame free, a spirit of appreciative inquiry. Promotes team building and colleague developmentHolds APPs accountable for maintaining licenses, certifications, reappointment and APP policiesRepresents Center for Advanced Practice and unit level APPs at a variety of venues including : Nurse Manager meeting, DON / NM meeting, Unit Leader Partners, Business / Finance Operations meetings, etc.Resource Management
Leads APPs in promoting quality, efficient, and cost-effective carePrepares and manages operating and capital budget for assigned areasMaintains deadlines and can address variancesMonitors APP clinical productivityAccountable for OPPE metrics and outcomes related to APP work and practiceEnsures compliance with APP billing regulationsParticipates in Divisional / Departmental and network wide initiatives to represent APP practice and leverage the role of APPsEducation Qualifications
Master's Degree Nursing or Physician Assistant - RequiredDoctorate Nursing or Physician Assistant - PreferredExperience Qualifications
At least three (3) years experience as an APP - RequiredAt least five (5) years experience as an APP - PreferredManagement / leadership experience - PreferredSkills and Abilities
Ability to work in an inter-professional team setting with multiple responsibilitiesAbility to use computer and electronic medical record effectivelyExcellent interpersonal and communication skillsStrong conflict management skillsStrong critical thinking and problem-solving skillsAbility to facilitate and lead groupsProactive and independentImplements process improvementHighly accountablePlease refer to Scope of Practice document and Clinical Responsibilities checklist for specific requirements.
Computer Competency Basic use of a computer (mouse, keyboard, printer, USB ports). Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype). Web browsing, intranet search, document access. Use of shared network file space. Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors). Navigation and use of clinical communication systems.
Information Literacy Determines the nature and extent of clinical information needed and uses the appropriate technology to access it. Accesses needed information effectively and efficiently. Evaluates information and its sources critically and appropriately incorporates it into clinical practice. Evaluates outcomes of the use of information.
Information Management Literacy Navigation of the electronic health record system. Ability to locate and review specific patient data in various clinical information systems. Effectively uses clinical decision support tools. Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.