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Senior Consultant- Software Quality Assurance (QA) Lead

Senior Consultant- Software Quality Assurance (QA) Lead

NYSTECAlbany, NY, United States
3 days ago
Job type
  • Full-time
Job description

Description About Us :

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

About the Role :

As a senior consultant - software quality assurance (QA) lead in the Policy and Program Strategic Solutions practice area, you will collaborate with team members to conceptualize, deliver, and support our clients through today's ever-changing healthcare landscape. NYSTEC is considered a trusted advisor, providing subject matter expertise and connecting the dots for our clients. NYSTEC has consulted on some of the largest Medicaid initiatives and has served in various roles across a multitude of New York State healthcare technology systems.

Work products must be thorough, accurate, appropriately documented, and comply with established criteria. You will ensure that duties are performed in a competent and professional manner that meets delivery schedules as outlined.

This is hybrid position. You will be required to work in-person at the NYSTEC office a minimum of twice per month. Increased in-person work may be required at the client's request. While the day-to-day work follows a regular work schedule, this position does require working after-hours and late hours several times a year to conduct testing outside of user business hours (i.e., for application updates, security updates, disaster recovery testing, etc.).

Key Responsibilities

  • Act as the primary software tester for a complex application.
  • Provide leadership to a small team of software QA professionals, including :

Providing coaching, mentorship, oversight, and training.

  • Communicating effectively, resolving conflict, and recognizing performance.
  • Fostering teamwork.
  • Analyze technical specifications to conduct software QA for both new system features and in-place features (regression testing) for the Uniform Assessment System for New York (UAS-NY) and associated applications and operating systems.
  • Create comprehensive test plans that cover all testing scenarios (both the happy path and associated incorrect actions), including identifying potential risks and creating recommendations for mitigation.
  • Lead in developing and refining the software QA methodology for designing the right mixture of manual and automation tests to deliver a quality application effectively and on time.
  • Manage post-release efforts, including defect management.
  • Lead and develop smoke testing for application deployment and other ad hoc efforts.
  • Run Structured Query Language (SQL) database queries and perform data analysis.
  • Work closely with New York State agencies to conduct disaster recovery drills and associated testing.
  • Communicate and collaborate effectively within the team and with partner vendor teams to test, troubleshoot, and solve complex issues.
  • Create project plans to keep the software QA team on track and in step with the team's overall project planning and roadmaps.
  • Create key project documentation, including process documents, system manuals, defect tracking, and more.
  • Prioritize testing needs with competing priorities.
  • Work closely with the project team and external stakeholders to ensure that key project milestones are achieved in a timely manner.
  • About you :

    Required Qualifications

  • Knowledgeable and practiced in all aspects of the information technology system development life cycle (SDLC) processes.
  • Ability to deliver client business value as a software QA consultant by presenting findings and issues to technical and policy stakeholders in a professional manner, using a data driven approach.
  • Self-driven in looking for ways to contribute, with attention to detail and a focus on quality and comprehensive testing.
  • Writing, documentation, communication, and analytical skills to meet project goals.
  • Experience as a project coordinator or project manager.
  • Ability to innovate and lead change, be a creative problem solver and strategic thinker, and to recognize and develop opportunities to grow and develop the application and testing process in response to client request and changing work environments.
  • Proficient with the Microsoft Office suite of products.
  • Proficient with the Micro Focus Unified Functional Testing (UFT) tool.
  • Proficient with SQL with the ability to create and run database queries.
  • Excellent organization and planning skills.
  • Ability to develop relationships with stakeholders and to understand their needs through excellent listening and effective written and verbal communication.
  • Education and Experience

  • A bachelor's degree and three years of related quality assurance experience.
  • An equivalent combination of advanced education, training, and experience will be considered.
  • It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.

    Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact recruitment@nystec.com if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

    Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

    Learn more about NYSTEC by visiting www.nystec.com.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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