Customer Service Representative

Staffmark is seeking motivated individuals for direct hire Customer Service Representative positions in Winchester, KY. If you're ready to build a career with growth opportunities, this role offers the training and support you need to succeed.

About the Client

Known as a leader in contact center solutions, our client partners with federal and private organizations across the country. They take pride in delivering exceptional service while also giving back to local communities through donations, volunteer work, and charity events.

Responsibilities

• Answer and manage inbound / outbound customer calls.
• Follow scripts and confidentiality policies while entering accurate data.
• Remain informed through ongoing training and updates.
• Escalate issues when necessary and contribute to team goals.

Qualifications

Pay & Schedule

Benefits : Paid Holidays, 401(k) + match, Health / Dental / Vision, Life & AD&D, Disability, EAP, PTO, Sick Time, Paid Training, Referral Program, Flexible Schedule

Apply now with Staffmark and grow your career as a Customer Service Representative!

On-site role; candidates must live within commuting distance of Winchester, KY

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About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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