IT Infrastructure Supervisor

IT Infrastructure Supervisor

Apply IT Infrastructure Supervisor Salary $130,000.00 - $150,000.00 Annually Location Headquarters - Phoenix 85024, AZ Job Type Full-Time Remote Employment Flexible / Hybrid Job Number 1308 Department IT Infrastructure Opening Date 11 / 05 / 2025 Closing Date 11 / 19 / 2025 11 : 59 PM Arizona

Compensation & Benefits Package includes : Competitive Salaries, Arizona State Retirement System - Pension, 401(k), Medical, Dental and Vision, Life Insurance, LTD, Short-term Disability, 4-10 (Mon-Thur) Work Schedule, Option for Part-time Remote Work After Successful 3-Month Onboarding, Paid Training & Tuition Reimbursement, 9 Paid Holidays, Paid Vacation & Sick Time, Wellness Programs, No Benefits Waiting Period, Relocation Benefits - Relocation Assistance Is Available, Significant Training and Development Opportunities, Public Student Loan Forgiveness Eligible Employer, 6-Week Paid Maternity / Paternity Leave

Responsibilities

The IT Infrastructure Supervisor is responsible for management of the IT Infrastructure Division business functions, technical functions and the resources assigned to the Information Technology Architecture and Network Teams. This includes design, set up, governance, and escalated technical support for CAP's Cloud and On Premises Environments, Windows Servers, Workstations, and M365 Applications, MDM, VPN, MFA, Networks, Firewalls, Telephone and Conference Room Equipment, as well as Information Security Monitoring and Alerts. Some of the duties include :

• Establish staffing requirements and organization. Define job performance standards, evaluate job performance, recommend personnel actions, coach and counsel employees, and take corrective actions. Interview and select personnel to fill positions. Promote employee professional development. Be a role model for employees.
• Determine technical expertise required to support existing and new application and infrastructure technologies. Develop contacts and network inside and outside of CAP to establish needed resources.
• Assist manager with developing and tracking department budget weighing industry & vendor changes, applicability to CAP, and impact to computer hardware, software, support, and training. Manage technology acquisition and forecasting for assigned division.
• Lead teams to determine technology requirements. Research and evaluate alternative solutions, perform cost and resource analysis, and ensure proper and timely implementation. Maintain a high-level of client satisfaction.
• Keep current with technology trends, industry standards, vendor changes and best practices. Determine impact for planning and implementation.

Qualifications

The successful candidate for this position will have a Bachelor's degree in Computer Science or related field plus six (6) years of experience in information technology including at least five (5) years of experience as a senior administrator, engineer, architect or supervisor coordinating technical personnel and resources. OR, a High School diploma or equivalent with ten (10) years of experience in information technology including five (5) years as a senior administrator, engineer, architect or supervisor coordinating technical personnel and resources. Must have excellent analytical ability in applying information technology in a wide variety of disciplines and environments, detailed working knowledge and experience with those systems in your area of responsibility as defined above, excellent verbal and written communication skills, and demonstrated ability to relate technical concepts to persons at all levels of an organization. Have the ability to develop and implement performance standards, measures, and accomplishments and excellent interpersonal, conflict resolution, team collaboration, and customer service skills. The following certifications are desirable : Current Microsoft Certifications, Current Cisco Certifications, Current Support Process Certifications.

If you are looking for a leadership role with the opportunity to make a difference in Arizona while enjoying a great work / life balance, APPLY TODAY! Your water, your future. EOE