Client Services Support / Account Management Assistant

Job Description

Job Description

Salary : $55,000 to $65,000

Client Services Support / Account Management Assistant

Founded in 2006, ICS is a young fast-growing company that has continued to grow year after year since its inception. Weve been ranked as one of the 50 fastest-growing private companies in Massachusetts on multiple occasions in the past 10 years. We are currently looking for smart, analytical, hardworking, self-starting and unselfish individuals to help us provide our cost reduction services to thousands of businesses throughout the United States. Currently, our primary focus is to help businesses reduce their costs associated with their waste and recycling services, which is often one of the most overlooked line items in any budget. Given that the waste and recycling industry is a $100+ billion industry, the need for our cost reduction solutions is endless.

As a Client Services Support / Account Management Assistant, you would be responsible for supporting everyone on the Client Services / Account Management Team. This would include helping our team manage any and all aspects relating to new and existing Clients such as general administrative tasks, providing customer service, analytical work, data entry, negotiating with waste haulers, overseeing our waste hauler contracts database, and many other tasks. There are no tasks that are too big or too small. As an important member of our team, youd be asked to leave your ego at the door. As a small company everyone wears multiple hats so you would also assist with special projects from time to time if necessary.

Youd be trained on how to do all aspects of the job and youd also be trained on how to use our proven cost reduction strategies to help our Clients save money on their waste removal costs.

THIS IS A FULL-TIME (40 HOURS PER WEEK) EMPLOYMENT OPPORTUNITY.

Key Responsibilities :

• Analyzing and breaking down new client data
• Putting new client data into spreadsheets for further analysis
• Verifying what clients have for services with their waste removal companies
• Gathering any necessary information from waste removal companies that we need to complete our cost analysis for clients
• Manage client contract expirations and send out contract cancellation notices to waste removal companies
• Provide general support and assistance to all members of the Client Services / Account Management Team
• Developing recommendations on how new clients can reduce their waste removal costs
• Working with waste removal companies to :

Make service adjustments

Missed Pickups

Job Requirements :

Compensation :

Training :

Advancement Opportunities :

Don't have an updated resume or want more information on the job? Send your LinkedIn profile with your contact information.

If you are not currently looking, but you know someone who might be interested, please send them our way as referrals are always welcome!

If you are a top performer and you possess the skills that we are looking for please send us your resume.

For more information about our company please go to www.innovativecostsolutions.com.