Branch Manager - San Gabriel Mountains District

Senior Branch Premier Banker (SAFE)

Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) in Consumer and Small Business Banking, as part of Branch Banking. Upon required licensing and SAFE registration, the Senior Branch Premier Banker LP (SAFE) employee will transition to the Senior Branch Premier Banker (SAFE) role. The following job profile is intended to provide a general sense of what Senior Branch Premier Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including but not limited to years of experience, complement of clients serviced, banking services and options of various clients, and client needs. In this role you will :

Proactively acquire new affluent consumer and small business customers, and deepen existing relationships, through outreach and pre-planned appointments

Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols

Escalate banking related issues or business risks that require an in-depth evaluation

Advise customers on various aspects of recommended and available financial options and services

Maintain deep knowledge and understanding of Wells Fargo's banking, credit, and investment financial solutions and services

Identify client needs and goals for business, mortgage, retirement, and investment services, then partner closely with peers in Business Banking Advisory Services, Mortgage and Wealth and Investment Management to best meet the previously identified needs and goals, consistent with clients' overall financial circumstances and goals

Understand and manage risks in the business by adhering to policies, procedures, and controls and ensuring compliance with applicable laws, rules, and regulations

Collect information directly from customers regarding income, assets, investments, and credit; analyze information to develop customized plans identifying Wells Fargo's banking options and services that will best meet customers' financial needs and goals

Build relationships with branch colleagues, affluent customers, and partners to acquire, deepen, and retain relationships, and to also help customers succeed financially

Exercise independent judgement and discretion in managing client relationships through regular meetings to review financial condition and goals, provide advice regarding banking services and options to meet changing circumstances

Be an active member of the branch team, including providing guidance to other branch employees on developing relationships and managing moderately complex to complex client needs

This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications :

• 4+ years of customer service experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
• 3+ years of experience building and maintaining effective relationships with customers and partners
• 3+ years of experience recommending products and services

Desired Qualifications :

Job Expectations :

Locations :