Payroll Operations Analyst

Salary : $90,024.00 - $121,524.00 Annually

Location : Redmond, WA

Job Type : Regular, Full-time

Job Number : 2500134

Department : Human Resources

Opening Date : 10 / 20 / 2025

Closing Date : 11 / 9 / 2025 11 : 59 PM Pacific

JOIN REDMOND!

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub to an array of commerce and industry ranging from technology, aerospace and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

Our Human Resources Department has a Payroll Operations Analyst opportunity to support the payroll division through processing a semi-monthly, full-cycle payroll for approximately 800 union and non-union employees. Payroll is processed in-house, rather than utilizing a third-party vendor.

We are looking for candidates with a minimum of three years of Payroll processing experience of 500 or more employees in a union labor environment such as construction, manufacturing, or with another government agency. On a non-payroll processing day, your typical day may include addressing labor contract issues or interpreting policy, providing technical support by researching payroll issues, reconciling payroll activities, answering customers inquiries, and understanding and documenting changes to Collective Bargaining Agreements and policies and procedures.

ROLE & RESPONSIBILITIES

• Maintain accuracy and functionality of payroll database and provide technical support with inquiries related to payroll systems, processing, and procedures.
• Ensure proper reporting and payment of all tax, retirement, unemployment security, worker's compensation, and payroll transactions.
• Coordinate and modify payroll codes to ensure proper accounting for wages, deductions, benefit, tax and leave accruals.
• Conduct complex mathematical calculations using spreadsheet formulas and other calculating methods.
• Perform technical accounting reconciliation as it relates to payroll.
• Exemplify change management skills by maintaining proper Standard Operating Procedures and educating staff on payroll changes as needed.
• Assist our labor negotiations team on payroll processing questions as requested and follow bargaining contracts, city ordinances, and policies related to compensation payments, deductions, and other payroll tasks.
• Audit information entered in the payroll system to ensure City Personnel Manual (policies), Collective Bargaining Agreements, and / or Federal and State Laws are followed.
• Identify and resolve issues that arise and determine how to mitigate those issues from occurring again. Recommend process changes to create efficiency and reduce chances of errors.
• This position will have an active role in the implementation of the HRIS Payroll system. Participation in system upgrades and testing can be anticipated.

QUALIFICATIONS

Education and Experience

This class description describes the general nature of the work performed, representative duties, and the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job.

Please review the job classification for more information about the knowledge, skills, abilities, working conditions, and physical requirements.

BENEFITS

Our employees earn competitive wages and enjoy an exceptional benefits package that includes :

To learn about benefits at the City of Redmond, please visit C2MB (ajg.com)

Please visit to learn about benefits at the City of Redmond

Benefit rates are subject to change without notice due to federal and state mandates and contractual changes as applicable.

01

Please select your highest level of education.

02

Please indicate how many years of payroll processing experience you have :

03

What is the employee population you have processed payroll for?

04

Please describe your experience using Microsoft Excel :

05

Do you have experience working in the Public Sector?

06

Do you have experience working with Union Groups? If so, which ones?

07

What payroll software / systems have you worked with during your career?

08

Tell us why you want this position. How does it fit with your personal and professional goals?

09

Please briefly explain how you mitigate payroll processing errors.

10

What are the top 5 payroll rules you consistently follow?

Required Question