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Tech Support Analyst
Tech Support AnalystAkkodis • Los Angeles, CA, US
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Tech Support Analyst

Tech Support Analyst

Akkodis • Los Angeles, CA, US
23 hours ago
Job type
  • Full-time
Job description

Overview

Akkodis is seeking a Tech Support Analyst for a contract position with a client located in Los Angeles, CA. The Tech Support Analyst must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues.

Base pay range : $25.00 / yr - $27.00 / yr

Pay / Salary Range : $25.00 / hr - $27.00 / hr

Responsibilities

  • Proficient in Windows and MacOS
  • Assist in documenting technical support procedures and maintain CMDB
  • Deploy and configure Windows and MacOS computers to end-user
  • Assist and troubleshoot with end-users as needed
  • Install and configure printers and IoT on computers

Qualifications

  • 4+ years of IT experience in Managed Care reporting (must have analyst experience)
  • Employment details

  • Employment type : Contract
  • Job function : Information Technology
  • Seniority level : Associate
  • Location : Los Angeles, CA

    About the employer

    Akkodis is an Equal Opportunity Employer / Veterans / Disabled. Referrals increase your chances of interviewing at Akkodis.

    Benefits

  • Medical, dental, vision, life insurance, short-term disability
  • Additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
  • Paid leave including Paid Sick Leave or other paid leave required by law
  • Holiday pay where applicable
  • For more information, read our Candidate Privacy Information Statement at the provided link.

    Notes

    The Company will consider qualified applicants with arrest and conviction records.

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    Tech Support Analyst • Los Angeles, CA, US

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