Junior Account Manager

Our company is looking for a Junior Account Manager who can assist clients with product issues and help to maintain a high customer retention level.

Junior Account Manager Responsibilities :

Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers

Work on special short-term projects to offer customized support for new products or products at end-of-life

Monitor customer satisfaction levels and develop methods for increasing them

Assist in creating ways for delivering excellent customer service to irate or problematic customers