Customer Service Project Manager

A company is looking for a Customer Service Solutions Project Manager.

Key Responsibilities

Direct all phases of projects from inception through completion, ensuring safety and performance standards are met

Manage project budgets, schedules, and quality while effectively communicating updates to stakeholders

Identify project risks and develop mitigation strategies, collaborating with internal and external teams

Required Qualifications

Bachelor's Degree or equivalent combination of education and experience

5+ years of direct service project management experience

5+ years of experience presenting complex issues to multi-level audiences

Applicants must be authorized for employment in the U.S. without the need for employer-sponsored work authorization

PMP certification is required within 1 year of employment for those who do not have it already