TSI US Operations Supervisor
TSI GroupPhoenix, AZ, US1 day ago
Job type
- Full-time
Job descriptionWorking Location : Phoenix Region, US (Desired Location) Reports To Salary Range Execute daily operations for core business systems, including SAP (Order Management), WMS (Warehouse Management System for inventory tracking), and FTZ (Free Trade Zone for import / export), ensuring seamless system functionality to support end-to-end supply chain workflows. Oversee procurement of raw materials, packaging supplies, and ingredients from both international and domestic suppliers—manage vendor relationships, negotiate terms as needed, and ensure procurement processes align with company compliance standards and cost-efficiency goals. Conduct daily monitoring of inventory levels and lead times : proactively identify risks of stockouts or overstocking, and implement corrective actions (e.g., adjusting purchase orders, coordinating expedited shipments) to maintain optimal inventory health. Collaborate with vendors and suppliers to coordinate on-time deliveries; resolve delivery delays, quality discrepancies, or logistical issues promptly to minimize disruptions to production and order fulfillment. Manage daily inventory reconciliation with TSI's third-party facilities (ACB, InnoPack WCS, SLC) for raw materials (e.g., granules) and packaging components—validate inventory counts, investigate data inconsistencies, and ensure alignment between system records and physical stock. Identify inefficiencies and bottlenecks in supply chain and inventory processes; lead or contribute to process improvement initiatives (e.g., streamlining stock checks, optimizing order placement workflows) to enhance operational productivity and reduce waste. Partner closely with TSI's Business Development, Operations, and Project Management Teams to align critical priorities including order fulfillment timelines, customer service standards, and project-specific requirements—to drive consistent customer satisfaction and retention. Provide dedicated support for Cross Border products including coordinating product sourcing, tracking shipment statuses, and communicating updates to stakeholders to ensure project milestones are met. Prepare and distribute daily / weekly reports to Line Manager and Project Manager (Project Management Team) : summarize key performance metrics and highlight progress against goals, and flag pending issues or resource needs. 5-8ys experience working with enterprise systems : SAP, FTZ, or WMS (Warehouse Management System). Background in import / export operations—familiarity with customs regulations, international shipping workflows, and import / export documentation (e.g., commercial invoices, packing lists). Exceptional attention to detail-ability to review complex data, process documentation, and system entries with precision to prevent errors that impact supply chain performance. Strong resourcefulness and time management : prioritize competing tasks, allocate resources strategically, and deliver high-quality work within tight deadlines. Outstanding verbal and written communication skills : collaborate effectively with cross-functional teams, vendors, and stakeholders; Process-oriented mindset : understand the purpose and interdependencies of business workflows, identify risks of process deviations, and assess their potential impact on operations or customer outcomes. Since 1996, TSI has been dedicated to improving health, lifestyle, and longevity for people everywhere. From humble beginnings as Ingredients supplier, we've grown into a global total solution partners with Innovative and optimized Ingredients, Contract Manufacturing for finish Dosage, and Tailored Script — all driven by science, discovery, and innovation. ??Watch our videos on YouTube Working at TSI and TSI Culture and see how you can help us shape the future of global health.
TSI US Operations Specialist / Supervisor (InnoPack, Tailored Script)
I. Role Basics
- Employment Type
Full-Time
Senior Director, Regional Operations, North America
$ 60,000-80,000 USD (
Depends On Experience
II. Key Responsibilities :
Supply Chain & Inventory Management
Cross-Functional Collaboration
Required Qualifications
Who We Are
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Operation Supervisor • Phoenix, AZ, US
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