Account Manager

Account Manager

Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology. Our professional capabilities range from one network cable drop to turnkey multi-building installations and off-shore rig projects, including full audiovisual systems. Our Registered Communication Distribution Designers (RCDD) have designed and installed thousands of structured cabling systems, and our AV systems integration teams have a depth of experience unmatched in the industry.

Electra Link is looking for an Account Manager to join our team in our Austin office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

Responsibilities include overseeing customer account management, including developing new business opportunities and negotiating contracts and agreements to maximize profits. Collaborate cross-functionally, working closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers by facilitating the timely and successful delivery of solutions according to customer needs and objectives.

Requirements include a bachelor's degree in Business, Sales, or a related field. Strong verbal and written communication skills. Excellent listening, negotiation, and presentation abilities. Familiarity with CRM software preferred. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.

Benefits include medical, dental, vision, and life insurance, 401K with company matching, and paid time off. Join Electra Link and be part of a team that leads the industry with innovative solutions and unparalleled expertise.