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General Manager

General Manager

The Maids InternationalMadison, TN, US
30+ days ago
Job type
  • Full-time
Job description

Operations Manager – The Maids International (Corporate Store)

Are you ready to lead a team, grow a business, and make a meaningful impact every day? The Maids International, the leading residential cleaning brand known for its proven systems and people-first culture, is seeking a dynamic and driven General Manager to lead the operations and growth of our corporate-owned location.

As the General Manager, you’ll be at the forefront of delivering exceptional service, developing strong teams, and driving operational excellence. This is more than a job—it’s a unique opportunity to build a successful branch, develop talent, and play a key role in the continued success of an established national brand.

What You’ll Do :

  • Lead daily operations of the corporate location with a focus on growth, team development, and customer satisfaction
  • Oversee recruiting, hiring, onboarding, and training of all field staff
  • Train and coach teams on The Maids’ 22-Step Healthy Touch Deep Cleaning System
  • Monitor and maintain service quality through regular field inspections and coaching
  • Build and maintain strong customer relationships, resolving concerns and ensuring satisfaction
  • Conduct in-home consultations and service estimates for prospective clients
  • Manage supply inventory, vehicle fleet, and equipment maintenance
  • Partner with leadership to identify growth opportunities and streamline operational performance

What You Bring :

  • Strong leadership and team management skills with the ability to inspire and motivate
  • Excellent interpersonal and communication skills (both verbal and written)
  • Commitment to delivering outstanding customer service
  • Business skills to coordinate people, processes, and resources effectively
  • Comfort with technology and office tools for scheduling, reporting, and communication
  • Valid driver’s license and clean driving record
  • High school diploma or GED required; associate degree or equivalent experience preferred
  • Prior supervisory experience strongly preferred
  • Bilingual in English / Spanish is a plus
  • Why Join “The Maids” :

  • Opportunity to grow and lead a corporate store with a direct impact on success
  • Hands-on support from a national franchisor with a proven business model
  • Competitive compensation and benefits
  • Supportive and fun team environment
  • Comprehensive onboarding and ongoing training
  • Company-provided transportation for team service delivery
  • At The Maids, we believe work should be rewarding—and even fun. If you’re an energetic leader who’s ready to build something great, we’d love to meet you.

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    General Manager • Madison, TN, US

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