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Senior Director, Patient Access Strategy

Senior Director, Patient Access Strategy

KlickPhiladelphia, PA, US
3 days ago
Job type
  • Full-time
Job description

Senior Director, Patient Access Strategy

Philadelphia, Pennsylvania

Medical Market Access / Full-Time / Hybrid

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we're still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we're constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We're one of the country's Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Welcome Peregrine Market Access

In 2025, Peregrine Market Access joined the Klick Health family, extending and expanding Klick's Market Access capabilities.

Job Details

The Senior Director, Patient Access Strategy will lead the development and execution of innovative patient access solutions that ensure patients can initiate and maintain appropriate treatment across the spectrum of therapeutic classes. This individual will serve as a strategic partner to clients, aligning patient access strategy with brand objectives, payer dynamics, and evolving healthcare delivery models including integrated distribution and dispensing. The role requires deep expertise in patient services, HUB models, reimbursement pathways for HCP administered and self-administered treatments, as well as distribution and dispensing models, while maintaining a collaborative agency mindset that drives growth, retention, and excellence in delivery.

Responsibilities :

  • Build and sustain strong client relationships at senior levels, leveraging these connections to grow partnerships and identify new business opportunities.
  • Partner with client and cross-functional teamsincluding creative, medical, strategy, and client servicesto shape patient access strategy and deliver integrated solutions.
  • Provide strategic guidance on patient support solutions aligned with treatment considerations, HUB services, reimbursement models, and specialty pharmacy / distribution pathways.
  • Anticipate trends in patient services and access policy, translating risks and opportunities into actionable client recommendations.
  • Lead the design and oversight of enterprise-level access plans, ensuring alignment with long-term brand and portfolio strategies.
  • Collaborate with cross-functional stakeholders such as HEOR, global patient access, R&D, and marketing to shape forecasts, evidence generation, and value messaging.
  • Guide and develop content and materials that communicate patient access solutions to diverse audiences, ensuring clarity, accuracy, and strategic impact.
  • Oversee budgets, resource allocation, and account profitability within patient access strategy projects.
  • Mentor and inspire agency teams, fostering a culture of continual learning and innovation.
  • Represent the agency in new business pitches and industry forums, leveraging expertise to drive thought leadership and visibility.

Qualifications :

  • Bachelor's degree required; advanced degree (MBA, PharmD, or similar) strongly preferred.
  • 10+ years of experience in biopharma market access, with at least 5 years focused on patient services.
  • Strong knowledge of HUB models, reimbursement pathways, and distribution systems (specialty pharmacy, wholesalers, integrated delivery networks, community practices, academic medical centers).
  • Proven success leading enterprise-level access strategy, collaborating across functions, and influencing at senior levels.
  • Exceptional leadership, communication, and client management skills.
  • Ability to anticipate industry trends, think critically, and craft innovative solutions.
  • Comfort with and enthusiasm for integrating AI into your work
  • Critical Success Factors :

  • Industry knowledge : Maintains command of evolving patient access and healthcare delivery trends to continually grow client impact.
  • Patient access expertise : Deep understanding of patient support models and reimbursement ecosystems across therapeutic areas.
  • Leadership : Operates with professionalism, integrity, and ethics; inspires teams and clients alike.
  • Strategic thinking : Translates complex market, policy, and access challenges into clear, actionable strategies.
  • Client partnership : Builds trusted, senior-level relationships that strengthen agency value and client success.
  • Business acumen : Effectively manages budgets, resources, and workflows to ensure profitability and excellence.
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