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Compass Group
Supervisor, Guest Experience & Front of HouseCompass Group • College Station, Texas, United States
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Supervisor, Guest Experience & Front of House

Supervisor, Guest Experience & Front of House

Compass Group • College Station, Texas, United States
30+ days ago
Salary
$18.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Join our team at Texas A&M and help shape a premier dining experience for the Aggie athletic community. As Supervisor, Guest Experience & Front of House, you’ll oversee the daily operations of our athletic dining facility, ensuring the front-of-house is clean, polished, and welcoming. This role leads a team focused on elevated cuisine, exceptional service, and a guest-first mindset. If you have a passion for hospitality and a knack for keeping things running smoothly, we’d love to meet you.

Essential Duties and Responsibilities:
  • Lead and support front-of-house staff to provide outstanding service and create a welcoming environment.
  • Maintain a clean, organized, and professional dining space that reflects the elevated standards of Aggie Athletics.
  • Monitor guest experience throughout service, ensuring quality, efficiency, and hospitality at every touchpoint.
  • Coordinate with culinary and back-of-house teams to ensure seamless food service and presentation.
  • Manage inventory and supplies to reduce waste and maintain operational flow.
  • Ensure signage and marketing materials are current, accurate, and guest-friendly.
  • Uphold company and client policies, safety standards, and operational procedures.
  • Address guest feedback with professionalism and a solution-focused approach.
  • Perform other duties as assigned to support the success of the operation.

Qualifications:
  • Previous front-of-house or food service experience; supervisory or leadership background preferred.
  • Strong communication skills and a guest-focused mindset.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Professional demeanor with a passion for hospitality and team development.
  • Ability to lift and move up to 25 pounds.


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    Supervisor, Guest Experience & Front of House • College Station, Texas, United States

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